Return & Refund Policy

Last Updated: July 21, 2026

At Ancle Supari, we are committed to delivering fresh, high-quality products to our customers. If you experience an issue with your order, please review our Return & Refund Policy below.

1. Returns

Due to the nature of food products, Ancle Supari products cannot be returned once delivered for hygiene and safety reasons.

However, we will gladly assist you if:

  • You receive a damaged product.

  • You receive a defective or expired product.

  • You receive the wrong product.

  • Your order is incomplete or missing items.

2. Reporting an Issue

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us process your request quickly, please provide:

  • Your Order Number

  • Your Name

  • Photos of the product and packaging

  • A brief description of the issue

Requests made after 48 hours of delivery may not be eligible for replacement or refund.

3. Refund Eligibility

Refunds may be approved if:

  • The product received is damaged during transit.

  • The wrong product was delivered.

  • The product is defective or expired.

  • Your order cannot be fulfilled by us.

Once your request is reviewed and approved, the refund will be processed.

4. Replacement Policy

Where applicable, we may offer a replacement instead of a refund.

Replacement requests are subject to product availability.

5. Non-Refundable Situations

Refunds or returns will not be accepted for:

  • Opened or used products.

  • Products damaged due to improper handling or storage after delivery.

  • Change of mind after purchase.

  • Incorrect delivery information provided by the customer.

  • Minor packaging variations that do not affect product quality.

6. Refund Processing

If your refund request is approved:

  • Refunds will be processed using the original payment method.

  • Processing typically takes 5–7 business days, depending on your bank or payment provider.

  • You will receive confirmation once the refund has been initiated.

7. Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled.

If you need to cancel an order, please contact us as soon as possible.

8. Contact Us

If you have any questions regarding returns, replacements, or refunds, please contact us.

Ancle Supari

Email: info@anclesupari.com

Address: S.K.L. Enterprises Private Limited, Varanasi, Uttar Pradesh, 221005